by PeterHernon;RobertE.Dugan (Author)
A practical manual on the process of library outcomes assessment. It includes detailed case studies and discusses how to: prepare an outcomes assessment strategy; execute your plan by collecting and analyzing data; and measure the value of the services you are providing.
Format: Paperback
Pages: 191
Publisher: ALA Editions,US
Published: 31 May 2002
ISBN 10: 0838908136
ISBN 13: 9780838908136