by StephenArmstrong (Author)
Demonstrates how problem solving and process management is at the heart of continuous business transformation. Organized in four parts, this work introduces the reader to the domains of change and the process management body of knowledge; and gives instruction on how to creatively re-engineer processes.
Format: Illustrated
Pages: 408
Edition: Illustrated
Publisher: Industrial Press, Inc
Published: 16 Nov 2007
ISBN 10: 0831132752
ISBN 13: 9780831132750