by SimonMoore (Author), Mike Seymour (Author)
Crisis management is a high profile activity driven by the globalization of business. It is required to deal with, for example, a life-threatening catastrophe, a product failure, recalls, tampering, or employee crime. The symptoms of a crisis can include loss of morale, protests, lawsuits, and regulatory scrutiny. This book presents the crisis environment, the principles and methods of crisis management, and stresses the importance of preparing for crisis.
Format: Paperback
Pages: 231
Publisher: Cengage Learning EMEA
Published: 13 Jul 2000
ISBN 10: 0826452000
ISBN 13: 9780826452009