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Hospitality Operations

Hospitality Operations

by Andrew Lockwood (Author), PeterJones (Author), David Dean Kirk (Author), StephenBall (Author)

  • New

    Paperback 2003

    $55.47
Synopsis

Adopting an innovative systems-based approach, the authors provide the reader with both an understanding of particular services and functions within the hospitality industry and an overview of the industry as whole. Using an array of international case studies, Hospitality Operations provides a comprehensive, integrated analysis of a diverse and complex industry.

$55.47

Quantity

10 in stock

More Information

Format: Paperback
 Pages: 264
 Edition: 2 Revised
 Publisher: Thomson Learning
Published: 13 Mar 2003
ISBN 10: 0826448267
ISBN 13: 9780826448262

Media Reviews
Part A: Systems Thinking. Understanding systems theory and principles. Systems in hospitality. Part B: Operational Systems. Procurement and control systems. Storage systems. Maintenance and engineering systems. Environmental and waste systems. Part C: Accommodation Services. Front office. Housekeeping. Food preparation and production. Holding, transportation and regeneration. Part D Foodservice, Bars and Clearing. Food service and dining systems. Clearing and dishwash systems. Bars.
Author Bio
Peter Jones is a Reader at the University of Surrey. Andrew Lockwood is Senior Lecturer at the University of Surrey. Stephen Ball is Principal Lecturer at Sheffield Hallam University Professor David Kirk is Dean at Queen Margaret College, Edinburgh.