by StevenKelman (Author)
This is a hopeful account of the potential for organizational change and improvement within government. Despite the mantra that ""people resist change,"" it is possible to effect meaningful reform in a large bureaucracy.
Format: Paperback
Pages: 308
Publisher: Brookings Institution
Published: 01 May 2005
ISBN 10: 081574899X
ISBN 13: 9780815748991