Managing Quality: A Guide to System-Wide Performance Management in Health Care

Managing Quality: A Guide to System-Wide Performance Management in Health Care

by EleanorGreenRNBSN (Author), JacquelineKatzRNMS (Author)

Synopsis

The Second Edition of Managing Quality: A Guide to Monitoring and Evaluating Health Care Services is a practical, step-by-step guide to implementing an effective, interdisciplinary quality management and performance improvement program in compliance with the strategic initiatives of the Joint Commission on Accreditation of Healthcare Organizations and the National Committee for Quality Assurance. It blends theory and practical application in a thorough, straightforward manner, integrating field-tested techniques throughout.

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More Information

Format: Hardcover
Pages: 326
Edition: 2
Publisher: Mosby
Published: 05 Jul 1996

ISBN 10: 0815149735
ISBN 13: 9780815149736