SAY WHAT YOU MEAN GET WHAT YOU WANT: Businessperson's Guide to Direct Communication

by TINGLEY (Author)

• Used

  Paperback
  1996

  $3.27

  Explaining how to be assertive in business, this text describes what to do in situations such as: giving and receiving feedback; expressing opinions; asking for what you want; dealing with rejection; delegating responsibility; and expecting accountability. The book provides examples of typical workplace communications scenarios, as well as two self-tests to help readers assess their present levels of directness. Readers will discover eight steps for effective communication and learn how to evaluate their goals from a communication standpoint.