by Michael J . Spendolini (Author)
This guide presents a pragmatic model for setting up a world-class bench-marking process. It explains how to determine what products or processes to benchmark, form a team, identify partners, collect and analyze the information, and take action based on the results.
Format: Paperback
Pages: 224
Edition: 2nd
Publisher: Amacom
Published: 01 Dec 1994
ISBN 10: 0814478662
ISBN 13: 9780814478660
FREE UK DELIVERY 
Global shipping from £2.99
FREE UK DELIVERY
30 Day Refund Guarantee
