The Language of Success: Business Writing That Informs, Persuades, and Gets Results

The Language of Success: Business Writing That Informs, Persuades, and Gets Results

by TomSant (Author)

Synopsis

Language is the medium of business. To be successful, we need to communicate effectively in writing. That's true whether we are providing instructions to our colleagues, communicating with our customers, or advising our direct reports. We must be able to deliver clear, accurate messages that inform, persuade and motivate. Unfortunately, people lapse into habits that interfere with their ability to communicate. The Language of Success shows readers how to avoid these mistakes, and to write lucid, concise, and accurate e-mails, letters, performance appraisals, and presentations.Now anyone can master the lost art of clear writing and: eliminate ambiguities, jargon and grandiose claims; master proper paragraph structure so the message doesn't get muddled; avoid wishy-washy or misleading terms like 'world class' or 'state of the art' write clear concise sentences that follow the 'first time right rule'; use e-mail professionally; and, efficiently create career-enhancing reports. Honest and authoritative, The Language of Success will gives readers practical techniques to help readers cut through the fluff, guff, geek, and hyperbole, write exceptional business documents, and get their message heard.

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Quantity

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More Information

Format: Illustrated
Pages: 224
Edition: Illustrated
Publisher: Amacom
Published: 23 Jan 2008

ISBN 10: 081447473X
ISBN 13: 9780814474730

Media Reviews
The Language of Success provides clear, concise information and examples that are understandable and useful. Technical Communication
The Language of Success provides clear, concise information and examples that are understandable and useful. -- Technical Communication
Author Bio
Tom Sant (San Luis Obispo, CA) is the Co-Founder of Hyde Park Partners, a consulting company that specializes in improving sales processes and messages. He has worked with major corporations around the world, including AT&T, HSBC, Booz Allen and Microsoft. He is the author of Persuasive Business Proposals (978-0-8144-7153-1) and The Giants of Sales (978-0-8144-7291-0).