by Bill Withers (Author), Bill Withers (Author), Jerry Wisinski (Contributor)
Gives succinct guidelines for dealing with conflict on both interpersonal and organizational levels. This book features a chapter on keeping cool in a conflict and includes exercises to determine whether disagreements are constructive. It can enable managers to lead their teams without starting an argument.
Format: Paperback
Pages: 112
Edition: 2
Publisher: Amacom
Published: 22 Aug 2007
ISBN 10: 0814474136
ISBN 13: 9780814474136