Tough Calls - AT&T and the Hard Lessons Learned from the Telecom Wars

Tough Calls - AT&T and the Hard Lessons Learned from the Telecom Wars

by M A R T I N (Author)

Synopsis

Through good times and bad, few companies have been so prominently and constantly in the public eye as AT&T. Unblinkingly honest, Tough Calls is an insider's firsthand account of how AT&T tried to cope with fierce competition, economic turmoil, and intense media scrutiny. This is the story of the phone company - and there isn't anyone who knows the story like Dick Martin. Tough Calls reveals how the strategies that drive major business decisions are disastrously wrong as often as they are right.

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More Information

Format: Hardcover
Pages: 304
Publisher: Amacom
Published: 01 Nov 2004

ISBN 10: 0814472435
ISBN 13: 9780814472439

Author Bio
Martin worked at AT&T for more than 30 years, retiring in 2003 as Executive Vice President of Public Relations and Chairman of the AT&T Foundation.