by Withers (Author)
Offers exercises that trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. This book features: field-proven exercises from the authors' worldwide experience; instructions for preparation, additional reading, and Q & A processes; and more.
Format: Paperback
Pages: 256
Publisher: Amacom
Published: 01 Jun 2003
ISBN 10: 0814471676
ISBN 13: 9780814471678