Excuse Me: The Survival Guide to Modern Business Etiquette

Excuse Me: The Survival Guide to Modern Business Etiquette

by Thomas (Author)

Synopsis

Both novice and experienced workers will find a wealth of business etiquette in a book that, instead of excusing bad behavior, could help prevent it from happening in the first place. -Foreword Reviews, 5 Star Review In today's workplace, good manners matter more than ever. Blending different generations, genders, and cultures brings energy and fresh perspectives to the workplace. But the flip side is an environment ripe for confusion and social blunders. Mix in increasingly open-plan workplaces and constant connectivity, and the chance that we'll unintentionally annoy or offend others increases exponentially. Exactly what are the rules these days? Is it acceptable to text your boss at home? What is the polite way to ask a colleague to take a distracting conversation behind closed doors? What about the use of smartphones in meetings? Merging classic rules of behavior with new realities of modern business, Excuse Me spotlights dozens of puzzling situations, with suggestions for bridging divides. The book untangles the nuances of: Meeting etiquette * Interview expectations * Proper office attire * Electronic manners * Privacy in tight spaces * Eye contact and nonverbal cues * Small talk * Business dining * Social media use * Working remotely and flexibly * And more. While the youngest employees might seem unruly, the oldest can seem rigid. Good manners create an atmosphere of respect, and smooth the way for everyone to succeed.

$11.92

Quantity

1 in stock

More Information

Format: Hardcover
Pages: 288
Publisher: McGraw-Hill Education
Published: 01 Sep 2017

ISBN 10: 0814437915
ISBN 13: 9780814437919

Media Reviews
Helpful hints about managing four generations in the workplace, understanding the impact of civility...pondering how to future-proof a career, no matter what age. A great refresher on manners plus related business-world advice. --Booklist
Both novice and experienced workers will find a wealth of business etiquette in a book that, instead of excusing bad behavior, could help prevent it from happening in the first place. --Foreword Reviews
.. .a really fun book to read. Thomas has augmented her smooth writing style with examples that make it easy to relate to her practical advice. Amy Lindgren, Working Strategies
.. .an expert to help us navigate the minefield that is modern business etiquette. --Fort Worth Star-Telegram
It's a must-read for anyone who is serious about career mobility upward. -Joyce Lain Kennedy, Careers Now
Merging classic rules of behavior with new realities of modern business. -Midwest Book Review
Designed to provide guidance to five generations of workers...goal is for each generation to understand the others and to develop a respectful rapport. --Online Searcher
Thomas teaches manners in these mannerless times and, God knows, a course in civility and kindness and an awareness of others is something our culture could use. -Boston Globe
Author Roseanne Thomas offers wise advice. --Terri Schlichenmeyer, national syndicated columnist, The Bookworm Sez
Author Bio

Rosanne J. Thomas is founder and president of Protocol Advisors, Inc., providing business etiquette training to professionals at some of the most respected organizations in the world. She also helps prepare students at top colleges and universities to achieve the highest degree of workplace success.