Beyond Customer Satisfaction to Customer Loyalty: The Key to Greater Profitability (Ama Management Briefing)

Used
Paperback
1997
$3.47

This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showing how to maximize profitability.

Synopsis

This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showing how to maximize profitability.

$3.47

Save:$17.95 (84%)

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More Information

Format: Paperback
Pages: 148
Publisher: Amacom
Published: 01 Jan 1997
ISBN 10: 0814423620
ISBN 13: 9780814423622

Beyond Customer Satisfaction to Customer Loyalty: The Key to Greater Profitability (Ama Management Briefing)

Used

$3.47

Synopsis

$3.47

More Information