101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

by PaulFalcone (Author)

Synopsis

Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping them sidestep potential awkwardness and meet issues head-on.

This practical, solution-oriented book walks readers through some of the most common as well as the most serious employee problems they are likely to encounter. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps managers treat their people with dignity, focusing not just on what to say but how to say it. This helpful book provides proven techniques managers can use to protect themselves and their organizations...and get the very best from their people.

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More Information

Format: Paperback
Pages: 320
Edition: Special ed.
Publisher: AMACOM
Published: 01 Apr 2009

ISBN 10: 081441348X
ISBN 13: 9780814413487

Media Reviews
.. .the advice in this book is invaluable. It deserves a prominent place in the office of anyone who is responsible for managing others. --Pittsburgh Post-Gazette
This book is an excellent reference for managers who are dealing with difficult situations and are faced with having tough conversations with employees. There are many lessons that both novice and expert leaders can learn from the topics discussed, which cover everything from inappropriate dress to employee theft. --AORN Journal
Author Bio
Paul Falcone is Vice President of Human Resources at Nickelodeon. He is the author of 101 Sample Write-Ups for Documenting Employee Performance Problems (978-0-8144-7977-3), 2600 Phrases for Effective Performance Reviews (978-0-8144-7282-8), and 96 Great Interview Questions to Ask Before You Hire (978-0-8144-1351-7).