Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success

Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success

by Dean Spitzer (Author), Steve Berges (Author)

Synopsis

Accurately measuring performance-of individuals, departments, projects, and initiatives-is the single best way to ensure strong, sustainable results. But many organizations have flawed or inconsistent measurement systems, which can lead to disaster. Transforming Performance Measurement helps organizations maximize the value of their performance measurement approaches.

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More Information

Format: Hardcover
Pages: 256
Publisher: Amacom
Published: 01 Mar 2007

ISBN 10: 0814408915
ISBN 13: 9780814408919

Author Bio
Dean R. Spitzer is the performance measurement thought leader and senior researcher with IBM Corporation's Almaden Research Laboratory. He has worked for several additional Fortune 500 companies as well as with the U.S. government, and has been a professor at five universities.