by RohitRamaswamy (Editor), Cheryl Wild (Editor)
Demonstrates how quality assurance tools and methods that have been applied successfully in the manufacturing and service industries can be applied in the testing industry. This book reviews how business process concepts can be used to improve the way in which tests are designed, administered, scored and reported so that errors can be eliminated.
Format: Paperback
Pages: 432
Edition: 1
Publisher: Routledge
Published: 20 Dec 2007
ISBN 10: 0805864695
ISBN 13: 9780805864694