by PatriciaA.Gwartney (Author)
The book will train new interviewers on all aspects of conducting telephone interviews. The volume will begin broadly, reviewing types of surveys, the interviewer's role in the survey process, research on survey research, ethics, laws that protect telephone interviewing, and respondents' rights.
Format: Paperback
Pages: 336
Publisher: Jossey Bass
Published: 18 May 2007
ISBN 10: 0787986380
ISBN 13: 9780787986384