by JeffreyKrivis (Author)
This book offers an original approach to teaching effective skills to mediators, neutrals, and other dispute resolution professionals, by presenting dramatic, well crafted, and highly instructive stories about people in conflict.
Format: Hardcover
Pages: 336
Publisher: Jossey Bass
Published: 07 Mar 2006
ISBN 10: 0787980382
ISBN 13: 9780787980382