Bringing Peace into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution

by David Hoffman (Editor), Daniel Bowling (Editor)

• New

  Hardcover
  2003

  $42.31

  This is the first book to address exclusively the most important factor in successful dispute resolution: the personal qualities of the conflict resolution professional, the mediator, arbitrator, neutral, organizational consultant, or therapist who must intervene in any kind of problem at work or at home.