by PrudenceB.Kestner (Author), Larry Ray (Author)
Includes a leader's manual and participant's workbook which presents proven interactive techniques and specific teaching tools for instituting systems of organizational conflict resolution. This hands-on manual is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques.
Format: Paperback
Pages: 320
Edition: 1
Publisher: Jossey Bass
Published: 09 Jan 2002
ISBN 10: 0787960772
ISBN 13: 9780787960773