by PhyllisBeckKritek (Author)
This revised and updated edition explores negotiation in situations where unacknowledged inequities may unfairly influence the outcome. Ten methods of dealing with inequalities and diversities open the mind and balance the process. This should be a useful book for healthcare professionals.
Format: Paperback
Pages: 416
Edition: 2nd Edition
Publisher: Jossey Bass
Published: 30 Jan 2002
ISBN 10: 0787959375
ISBN 13: 9780787959371