I Hear What You Say, But What are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation

by Barbara G . Madonik (Author)

• New

  Hardcover
  2001

  $57.37

  Presents a tool kit with information and techniques for mediators who want to use nonverbal communication to their strategic advantage. This book reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.