Online Dispute Resolution: Resolving Conflicts in Cyberspace

by Katsh (Author), Rifkin (Author)

• Used

  Hardcover
  2001

  $6.41

  The authors show the potential of online mediation and reveal how it is being used to settle insurance claims, consumer complaints and disputes, business-to-business conflicts, employment discrimination, harassment and other workplace disputes, and other online and offline conflicts.

• New

  Hardcover
  2001

  $47.40

  The authors show the potential of online mediation and reveal how it is being used to settle insurance claims, consumer complaints and disputes, business-to-business conflicts, employment discrimination, harassment and other workplace disputes, and other online and offline conflicts.