
by PeterBlock (Author), PeterKoestenbaum (Author)
This text offers people at every level of an organization a deeper understanding of how to handle the most difficult human emotions: uncertainty, anxiety, and anger. It offers suggestions on how to overcome feelings of helplessness as the result of a technology dominant virtually connected culture.
Format: Paperback
Pages: 439
Publisher: Jossey Bass
Published: 15 Aug 2001
ISBN 10: 0787955949
ISBN 13: 9780787955946