by Joan Goldsmith (Author), Kenneth Cloke (Author)
Create a new sense of yourself in your organization, a new direction in your life, and a new understanding of your adversaries with this highly practical guide for resolving conflicts, miscommunications, and misunderstandings at work. Two veteran professionals show you how conflicts--and the process of resolving them--can offer extraordinary opportunities for personal growth, deeper and more satisfying relationships, and enhanced morale.
Format: Paperback
Pages: 272
Edition: New
Publisher: Jossey Bass
Published: 01 May 2001
ISBN 10: 0787954810
ISBN 13: 9780787954819