by Alison Taylor (Author), Michael D . Lang (Author)
The Making of a Mediator goes beyond the basics of mediation process. In this essential resource, expert mediator and teacher Michael Lang outlines his innovative model of artistry in professional practice that results from the understanding of and connection between reflective practice and interactive process. Together with Allison Taylor, they have created a landmark book that offers conflict resolution professionals the theories, principles, practices, and ideas for developing true artistry in mediation.
Format: Hardcover
Pages: 288
Publisher: Jossey Bass
Published: 22 Apr 2000
ISBN 10: 0787949922
ISBN 13: 9780787949921