The No1 Ethical retailer for Books, CD’s, DVD’s & Games
30 Day Refund Guarantee

Reinventor Fieldbook Tools Government: Tools for Transforming Your Government

Reinventor Fieldbook Tools Government: Tools for Transforming Your Government

by David Osborne (Author)

  • New

    Paperback 2000

    $74.72
Synopsis

Presenting more than 70 tools, The Reinventor's Fieldbook includes hundreds of practical lessons learned, do's and don'ts, steps to take, and pitfalls to avoid in public management and governance. Based on dozens of case studies from five countries, it covers the waterfront of high--performance public organizations, including: customer choice and customer service standards, performance measurement, and performance budgeting; employee empowerment and labor--management partnerships; managed competition and asset privatization; partnerships with communities; culture change strategies; and administrative system reform.

$74.72

Save:$5.01 (6%)

Quantity

10 in stock

More Information

Format: Paperback
 Pages: 708
 Edition: 1
 Publisher: John Wiley & Sons
Published: 07 Jul 2000
ISBN 10: 0787943320
ISBN 13: 9780787943325

Media Reviews
The Reinventor's Fieldbook brings Banishing Bureaucracy to life.We have needed such a resource for decades. Bravo to Osborne andPlastrik. (Robert C. Bobb, city manager, City of Oakland)

Osborne and Plastrik provide a user-friAndly roadmap forinvigorating government with purpose and performance. This toolboxis a real treat; it contains dozens of useful and practical ideasthat can be applied by politicians and managers alike. (AllenSchick, professor of public policy, The University of Maryland;author, Modern Budgeting and The Spirit of Reform)

This Fieldbook provides critical insight and advice that will helpall those interested in civic reform. (Steve Goldsmith, mayor, City of Indianapolis 1992-1999; chairman, Center on CivicInnovation, Manhattan Institute)

An extraordinary toolkit for anyone who is leading change in thepublic sector. The Reinventor's Fieldbook will become an essentialreference guide for elected leaders and executives searching formore effective organizations. (Robert O'Neil, former city managerof Hampton, Virginia, and county executive of Fairfax County, Virginia; now president, National Academy of PublicAdministration)

This fieldbook is required reading for adventurous publicofficials ready to embark on the path to efficient, relevantgovernment. The real-world examples of reinvention efforts aroundthe globe are true to life, and prepare readers for both thechallenges and rewards of government reform. (Beverly Stein, chairof the board of commissioners, Multnomah County, Oregon)
Author Bio
DAVID OSBORNE is author or coauthor of several books on government reform, including Reinventing Government and Banishing Bureaucracy. A partner in the Public Strategies Group, Osborne has consulted with governments at every level to help develop strategies for improving performance. In 1993, he served as a senior advisor to Vice President Al Gore and as chief author of the 1993 report of the National Performance Review. PETER PLASTRIK is coauthor of Banishing Bureaucracy and author of numerous articles about reinventing government, community development, and economic development. A former chief deputy of the Michigan Department of Commerce, he now consults for foundations, nonprofit organizations, and governments.