Managing Patient Expectations: The Art of Finding and Keeping Loyal Patients

Managing Patient Expectations: The Art of Finding and Keeping Loyal Patients

by SusanKeaneBaker (Author)

Synopsis

Strategies for Building Satisfying Patient Relationships New England Healthcare Assembly This book fills a huge void in the areas of medical education and the delivery of patient service.

$80.21

Quantity

6 in stock

More Information

Format: Hardcover
Pages: 304
Edition: 1
Publisher: Jossey-Bass
Published: 07 Aug 1998

ISBN 10: 0787941581
ISBN 13: 9780787941581