The Manager's Guide to Benchmarking: Essential Skills for the Competitive-Cooperative Economy (Jossey-Bass Business & Management)

The Manager's Guide to Benchmarking: Essential Skills for the Competitive-Cooperative Economy (Jossey-Bass Business & Management)

by JeromeP.Finnigan (Author)

Synopsis

Pursue a proven path to excellence. Author Jerome Finnigan - the leading authority on quality and benchmarking at Xerox - explains the benchmarking techniques used by today's global competitors, and tells precisely how your organization can do the same.

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More Information

Format: Hardcover
Pages: 234
Publisher: Jossey Bass
Published: 12 Jul 1996

ISBN 10: 0787902799
ISBN 13: 9780787902797

Author Bio
JEROME P. FINNIGAN is professor emeritus of public administration at the University of Southern California.