by JeromeP.Finnigan (Author)
Pursue a proven path to excellence. Author Jerome Finnigan - the leading authority on quality and benchmarking at Xerox - explains the benchmarking techniques used by today's global competitors, and tells precisely how your organization can do the same.
Format: Hardcover
Pages: 234
Publisher: Jossey Bass
Published: 12 Jul 1996
ISBN 10: 0787902799
ISBN 13: 9780787902797