by Allen I . Kraut (Editor)
With escalating demands upon research and assessment growing more varied, surveys are now used to assess and drive organizational change by examining company performance, customer and employee satisfaction, empowerment, and key aspects of corporate culture.
With Organizational Surveys, you'll learn how to:
Drive change with surveys
Use 360 feedback
Set expectations of results
Deal with ethical concerns
Facilitate feedback, action-planning, and follow-through . . . and much more!
No other book approaches this collection's range and specificity, or its emphasis on actual practice in organizations. It's your indispensible toolbox for assessment and change!
Format: Illustrated
Pages: 448
Edition: 1
Publisher: John Wiley & Sons
Published: 07 Jun 1996
ISBN 10: 0787902349
ISBN 13: 9780787902346