Customer-Centered RE-Engineering

Customer-Centered RE-Engineering

by Crego (Author)

Synopsis

Customer-Centered Reengineering shows organizations how to reinvent themselves from the outside in, by realigning strategy, structure, systems, and people to put the customer at the center of their universe.

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Quantity

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More Information

Format: Hardcover
Pages: 240
Publisher: Irwin Professional Publishing
Published: 01 Sep 1994

ISBN 10: 0786302984
ISBN 13: 9780786302987