Emotional Labor and Crisis Response: Working on Razor's Edge

by Mary E . Guy (Author), Meredith A . Newman (Author), SharonH.Mastracci (Author)

• New

  Hardcover
  2011

  $142.05

  The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.