by Charles R . Mc Connell (Author), WilliamO.Umiker (Author)
Intended for health care workers who aspire to supervisory positions, this textbook describes techniques and skills for leading people, building teamwork, training new employees, dealing with conflict and negative attitudes, controlling costs, developing employees, communicating effectively, and managing time. The fourth edition adds exercises and
Format: Paperback
Pages: 559
Edition: 4th
Publisher: Jones and Bartlett Publishers
Published: 15 Jul 2005
ISBN 10: 0763728780
ISBN 13: 9780763728786