by Dr . Ronald G . Drozdenko (Author), Mr . Perry D . Drake (Author)
Looks at the long-term impact of database marketing techniques on the organization, customers, prospective customers, and society. Appropriate for advanced undergraduate and graduate courses, this book moves from general concepts and examples of marketing databases to more specific data analysis techniques used to enhance the marketing process.
Format: Hardcover
Pages: 398
Publisher: Sage Publications, Inc
Published: 10 May 2002
ISBN 10: 0761923578
ISBN 13: 9780761923572