Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions

Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions

by Bill Dodds (Author)

$85.99

Save:$2.70 (3%)

Quantity

18 in stock

More Information

Format: Paperback
Pages: 356
Publisher: University Press Of America
Published: 25 Aug 2003

ISBN 10: 0761826319
ISBN 13: 9780761826316