The ETTO Principle: Efficiency-Thoroughness Trade-Off: Efficiency-Thoroughness Trade-Off: Why Things That Go Right Sometimes Go Wrong

by ErikHollnagel (Author)

• New

  Paperback
  2009

  $58.24

  Intends to present a single, simple but powerful principle for human performance that can be used to understand both positive and negative outcomes.

• New

  Hardcover
  2009

  $147.23

  Intends to present a single, simple but powerful principle for human performance that can be used to understand both positive and negative outcomes.