The ETTO Principle: Efficiency-Thoroughness Trade-Off

by ErikHollnagel (Author)

• New

  Hardcover
  2009

  $141.47

  Intends to present a single, simple but powerful principle for human performance that can be used to understand both positive and negative outcomes.

• New

  Paperback
  2009

  $57.18

  Intends to present a single, simple but powerful principle for human performance that can be used to understand both positive and negative outcomes.