by Ayman Sawaf (Author), Ayman Sawaf (Author), Robert K Cooper (Author)
There's more to success than having a high IQ - emotion plays its part too. Emotional Intelligence (EQ) is increasingly being adopted as an essential management skill. EQ consists of five key dimensions: knowing one's emotions; controlling ones emotions; recognizing emotions in others (empathy) controlling emotions in others; and self motivation. This book provides practical guidelines and examples on how to use EQ to enhance personal and corporate performance.
Format: Paperback
Pages: 288
Publisher: Orion Business
Published: 1998
ISBN 10: 0752813846
ISBN 13: 9780752813844