by RobertK.Cooper (Author), Ayman Sawaf (Author)
There's more to success than having a high IQ - emotion plays its part too. Emotional Intelligence (EQ) is increasingly being adopted as an essential management skill. EQ consists of five key dimensions: knowing one's emotions; controlling ones emotions; recognizing emotions in others (empathy) controlling emotions in others; and self motivation. This book provides practical guidelines and examples on how to use EQ to enhance personal and corporate performance.
Format: Hardcover
Pages: 288
Edition: First Edition
Publisher: Orion Business (an Imprint of The Orion Publishing Group Ltd )
Published: 05 Jun 1997
ISBN 10: 0752807439
ISBN 13: 9780752807430