Successful Manager's Handbook (Essential Managers)

Successful Manager's Handbook (Essential Managers)

by Unknown (Editor), Moi Ali (Editor), Moi Ali (Editor), Terence Brake (Editor), George P. Boulden (Editor), Robert Heller (Introduction)

Synopsis

This text is a practical guide to effective management techniques, aimed at all managers seeking to improve in key areas of performance. It combines the work of experts in an easy-to-follow, practical format, including over 1200 power tips for boosting the efficiency of your team. Topics covered include: getting organized; writing effectively; thinking creatively; influencing people; developing NLP skills; dealing with difficult people; appraising staff; managing public relations and putting customers first.

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More Information

Format: Hardcover
Pages: 864
Publisher: Dorling Kindersley Publishers Ltd
Published: 26 Sep 2002

ISBN 10: 0751337358
ISBN 13: 9780751337358