by Christina Osborne (Author)
In this work, bite-sized chunks of information equip managers with the skills to meet new challenges, improve efficiency and be successful. Dealing with Difficult People offers practical solutions for solving disagreements between colleagues, supervisors and customers.
Format: Paperback
Pages: 72
Publisher: DK
Published: 25 Apr 2002
ISBN 10: 0751312894
ISBN 13: 9780751312898