Total Quality Management Text with cases

by Amrik Sohal (Author)

• Used

  Paperback
  2002

  $36.23

  Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.

• Used

  Hardcover
  1989

  $3.26