by TimStapenhurst (Author)
A guide to process improvement through benchmarking that provides managers, practitioners and consultants with the information needed to carry out effective benchmarking studies. It helps to assess and improve your company's processes and performance through benchmarking.
Format: Paperback
Pages: 496
Edition: 1
Publisher: Routledge
Published: 17 Apr 2009
ISBN 10: 0750689056
ISBN 13: 9780750689052