by RossDawsonB.Sc.(Hons.)inPhysicsBristolUniversityU. (Author)
Shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Building on the powerful, tested principles of knowledge-based client relationships, this book provides practical approaches for professional and knowledge-based firms on how to create unique value for both clients and themselves.
Format: Paperback
Pages: 416
Edition: 2
Publisher: A Butterworth-Heinemann Title
Published: 27 Jun 2005
ISBN 10: 0750678712
ISBN 13: 9780750678711