Developing Knowledge-Based Client Relationships: Leadership in Professional Services

Developing Knowledge-Based Client Relationships: Leadership in Professional Services

by RossDawsonB.Sc.(Hons.)inPhysicsBristolUniversityU. (Author)

Synopsis

Shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Building on the powerful, tested principles of knowledge-based client relationships, this book provides practical approaches for professional and knowledge-based firms on how to create unique value for both clients and themselves.

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More Information

Format: Paperback
Pages: 416
Edition: 2
Publisher: A Butterworth-Heinemann Title
Published: 27 Jun 2005

ISBN 10: 0750678712
ISBN 13: 9780750678711