by Charles Armstrong (Author), HubertSaint-Onge (Author)
Focuses on knowledge-based customer relationships, innovative internal structures, and self-initiated learning cultures, in order to explain the building blocks that must be in place to create and sustain a knowledge-based culture within organizations - a culture that is integral to a high-performance organization.
Format: Paperback
Pages: 249
Edition: 2
Publisher: A Butterworth-Heinemann Title
Published: 21 May 2004
ISBN 10: 075067735X
ISBN 13: 9780750677356