Business Process Management: Practical Guidelines to Successful Implementations

Business Process Management: Practical Guidelines to Successful Implementations

by JohnJeston (Author), JohanNelis (Author)

Synopsis

Business Process Management: Practical Guidelines to Successful Implementations provides organizational leadership with an understanding of Business Process Management and its benefits to an organization. This book also gives Business Process Management practitioners a framework and a set of tools and techniques that provide a practical guide to successfully implementing Business Process Management projects and provides a holistic approach and the necessary details to deliver a Business Process Management project. Business Process Management: Practical Guidelines to Successful Implementations delivers: a proven in-depth step-by-step framework for the Business Process Management practitioner; insights into how to embed Business Process Management within an organization to ensure a continuous business process involvement culture; practical tools, explanations and assistance in the successful implementation of a BPM project; more than 50 case studies to illustrate various steps and aspects of the framework; and, an overall view and understanding of Business Process Management and the move towards a process-centric organization. This work encompasses best practices and an overview of the most important tools and methods. It presents an in depth framework for the Business Process Management practitioner. It gives insights into how to embed Business Process Management within an organization to ensure a continuous business process improvement culture. It provides practical tools, explanations and assistance in the successful implementation of a BPM project. It includes in excess of 50 case studies to illustrate various points in the book.

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More Information

Format: Hardcover
Pages: 464
Edition: illustrated edition
Publisher: A Butterworth-Heinemann Title
Published: 22 Mar 2006

ISBN 10: 0750669217
ISBN 13: 9780750669214

Media Reviews
This book shouldnt be unusual, but it is. It should have been written a long time ago, but it wasnt. All books on business process management should be similar to it, but they arent. Books that purport to tell people in organizations how to do something should be this clear, but they seldom are. Process management should have already been demystified, but it hasnt been. Whats exceptional about the book is its extraordinary common sense. Tom Davenport Professor and Director of Research Babson Executive Education, Babson College
Author Bio
John Jeston has extensive experience in the business and IT industries, where for over 30 years he has covered project management, Business Process Management (BPM), business process re-engineering, systems development, outsourcing, and general management. In addition to his roles as a consultant, he has held the positions of Financial Controller, Divisional Manager, Director of a software company, HR Director and Chief Information Officer. John is an internationally recognised expert in BPM strategy and implementation. He currently manages his own internationally based consultancy, Management by Process Pty Ltd, specialising in training and selected process service offerings. Johan Nelis has international experience as a hands-on Business Process Management Consultant. He established and managed a BPM practice of 30 consultants in the Netherlands. He established the Dutch BPM Forum. He is Lead Consultant at a BPM consultancy, where he provides strategic advice on business process services and supervises a team of BPM consultants.