Oakland on Quality Management

by JohnSOakland (Author)

• New

  Hardcover
  2004

  $91.11

  Chows managers how to implement a Total Quality Management strategy in all activities and thereby achieve top quality performance overall. This book addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM.