
by Les Porter (Editor), Les Porter (Editor)
Presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks.
                        Format:  Paperback
                         Pages: 472
                        Edition: 2
                        
                        
                        Publisher: Routledge 
 Published: 17 Dec 2003
                        
                        
                        
                        
                        
                        ISBN 10:  0750655178
 ISBN 13: 9780750655170