by David Loader (Author), David Loader (Author)
Focuses on the issues in technology from the operations function rather than from an IT perspective. This book explores the use of technology for provision of client services, risk management and business management. It analyses the benefits of straight through processing and practical implications of managing technology products in operations.
Format: Paperback
Pages: 246
Publisher: Butterworth-Heinemann
Published: 06 Nov 2002
ISBN 10: 0750654856
ISBN 13: 9780750654852